Terms and conditions
These General Conditions of Sale apply, without restriction or reservation, to all sales concluded by PRET POUR PARTIR (“the Seller”) with consumers and non-professional buyers (“The Customers or the Customer”), wishing to acquire the products offered for sale by the Seller (“The Products”) on the website www.pretpourpartir.fr. They specify in particular the conditions of ordering, payment, delivery and management of any returns of the Products ordered by the Customers. The Products offered for sale on the website www.pretpourpartir.fr are as follows:
- Products from the PRET POUR PARTIR brand and from the LIFE JACKET brand
The main characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the website www.pretpourpartir.fr .
The Customer is required to read it before placing an order.
The choice and purchase of a Product is the sole responsibility of the Customer.
The photographs and graphics presented on the website www.pretpourpartir.fr are not contractual and cannot engage the responsibility of the Seller.
The Customer is required to refer to the description of each Product in order to know its properties and essential particularities.
Product offers are valid within the limits of available stocks, as specified when placing the order.
The Seller's contact details are as follows:
READY TO GO
21 rue Saint-Roch
These General Conditions of Sale apply to the exclusion of all other conditions, and in particular those applicable to sales in stores or through other distribution and marketing channels.
These General Conditions of Sale are accessible at any time on the website www.pretpourpartir.fr and shall prevail, where applicable, over any other version or any other contradictory document.
The Customer declares to have read these General Conditions of Sale and to have accepted them by ticking the box provided for this purpose before the implementation of the online ordering procedure as well as the general conditions of use of the website www.pretpourpartir .Fr
These General Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is that in force on the website on the date of placing the order.
Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Customer.
In accordance with the Data Protection Act of January 6, 1978, the Customer has, at any time, a right of access, rectification, and opposition to all of his personal data by writing, by mail and by proving his identity, at PRET POUR PARTIR, 21 rue Saint Roch – 75 001 PARIS
The validation of the order by the Customer implies acceptance without restriction or reservation of these General Conditions of Sale.
The Customer acknowledges having the capacity required to contract and acquire the Products offered on the website www.pretpourpartir.fr
In the event of an order to a country other than metropolitan France, the Customer is the importer of the Product(s) concerned.
For all Products shipped outside the European Union and DOM-TOM, the price will be calculated excluding taxes automatically on the invoice.
Customs duties or other local taxes or import duties or state taxes may be payable. They will be charged to and are the sole responsibility of the Customer.
ARTICLE 2 – Orders
It is up to the Customer to select the Products he wishes to order on the website www.pretpourpartir.fr.
The contractual information is presented in French and is subject to confirmation at the latest when the order is validated by the Customer.
Product offers are valid as long as they are visible on the site, within the limits of available stocks.
The sale will only be considered final after the Seller has sent the Customer confirmation of acceptance of the order by e-mail and after receipt by the latter of the full price - and after receipt by the -here of the entire deposit due.
For orders placed exclusively on the Internet, the registration of an order on the Service Provider's site is made when the Customer accepts these General Conditions of Sale by ticking the box provided for this purpose and validates his order. The Customer has the possibility to check the details of his order, its total price and to correct any errors before confirming his acceptance (article 1127-2 of the Civil Code). This validation implies acceptance of all of these General Terms and Conditions of Sale and constitute proof of the sales contract.
It is therefore up to the Customer to verify the accuracy of the order and to immediately report any errors.
Any order placed on the website www.pretpourpartir.fr constitutes the formation of a contract concluded at a distance between the Customer and the Seller.
The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.
The Customer will be able to follow the progress of his order on the website www.pretpourpartir.fr
The Seller is not intended to sell the Products on the website www.pretpourpartir.fr to professionals, but only to consumers or non-professionals for their personal needs.
The Seller therefore reserves the right to refuse orders for the same Product in large quantities and comprising more than 3 items of the same Product.
In the event of cancellation of the order by the Customer after its acceptance by the Seller less than three days at least before the date scheduled for the supply of the Products ordered, for any reason whatsoever except the exercise of the right of withdrawal or the force majeure, a sum corresponding to 25 % of the total amount of the purchase will be acquired by the Seller and invoiced to the Customer, as damages, in compensation for the damage thus suffered.
ARTICLE 3 – Rates
The Products are supplied at the current prices appearing on the website www.pretpourpartir.fr when the order is registered by the Seller. Prices are expressed in Euros, excluding and including tax.
The prices take into account any reductions that may be granted by the Seller on the website www.pretpourpartir.fr
These prices are firm and non-revisable during their period of validity, as indicated on the website www.pretpourpartir.fr , the Seller reserving the right, outside this period of validity, to modify the prices at any time.
The payment requested from the Customer corresponds to the total amount of the purchase and includes transport costs.
ARTICLE 4 – Terms of payment
In the event of payment by credit card, the debit of the card is only made when the order is dispatched.
The Seller will not be required to deliver the Products ordered by the Customer if the latter does not pay the full price under the conditions indicated above.
Payments made by the Customer will only be considered final after effective collection of the sums due by the Seller.
ARTICLE 5 – Deliveries
The Products ordered by the Customer will be delivered in mainland France within 5 days of dispatch of the order, the shipping time indicated on the Product sheet, to which is added the processing and delivery time – at the address indicated by the Customer when ordering on the website www.pretpourpartir.fr.
Delivery is constituted by the transfer to the Customer of physical possession or control of the Product.
Except in special cases or unavailability of one or more Products, the Products ordered will be delivered in one go.
The Seller undertakes to make its best efforts to deliver the products ordered by the Customer within the deadlines specified above. However, these deadlines are given for information only. However, if the Products ordered have not been delivered within 7 days after the indicative delivery date, for any reason other than force majeure or the Customer's act, the sale may be canceled at the Customer's written request. under the conditions provided for in articles L 216-2 L 216-3 L241-4 of the Consumer Code. The sums paid by the Customer will then be returned to him no later than fourteen days following the date of termination of the contract, excluding any compensation or deduction.
Deliveries are made by an independent carrier, to the address given by the Customer when ordering and which the carrier can easily access.
In the event of a specific request from the Customer concerning the conditions of packaging or transport of the products ordered, duly accepted in writing by the Seller, the related costs will be the subject of additional specific invoicing, on an estimate previously accepted in writing by the customer.
If deliveries can also take place in store
The Seller also offers free delivery to its showroom at 21 rue Saint Roch 75 001 PARIS.
The Customer is required to check the condition of the products delivered. He has a period of 72 hours from delivery to formulate in writing (postal mail, e-mail, fax)” any reservations or complaints for non-conformity or apparent defect of the delivered Products (for example damaged package already opened, etc.) , with all the supporting documents relating thereto (photos in particular). After this period and failing to comply with these formalities, the Products will be deemed to be compliant and free from any apparent defect and no complaint can be validly accepted by the Seller.
The Seller will reimburse or replace as soon as possible and at its expense, the Products delivered whose lack of conformity or apparent or hidden defects have been duly proven by the Customer, under the conditions provided for in Articles L 217-4 and following of the Consumer Code and those provided for in these General Conditions of Sale (see guarantees, in particular).
ARTICLE 6 – Transfer of ownership – Transfer of risks
The transfer of ownership of the Seller's Products, to the benefit of the Customer, will only be carried out after full payment of the price by the latter, and this regardless of the date of delivery of the said Products.
Irrespective of the date of the transfer of ownership of the Products, the transfer of the risks of loss and deterioration relating thereto will only take place when the Customer takes physical possession of the Products. The Products therefore travel at the Seller's risk and peril.
ARTICLE 7 – Right of withdrawal
In accordance with the legal provisions in force, the Customer has a period of fourteen days from receipt of the Product to exercise his right of withdrawal from the Seller, without having to justify reasons or pay a penalty, at the end of exchange or refund, provided that the Products are returned in their original packaging and in perfect condition within 14 days of notification to the Seller of the Customer's decision to withdraw.
Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be put back on the market in new condition, accompanied by the purchase invoice.
Damaged, soiled or incomplete Products are not taken back.
The right of withdrawal can be exercised online, using the withdrawal form available on the website www.pretpourpartir.fr , in which case an acknowledgment of receipt on a durable medium will be immediately communicated to the Customer by the Seller, or any other statement, unambiguous, expressing the will to retract.
In the event of exercise of the right of withdrawal within the aforementioned period, only the price of the Product(s) purchased and the delivery costs are reimbursed; the return costs remain the responsibility of the Customer.
The exchange (subject to availability) or refund will be made within 7 working days of receipt by the Seller of the Products returned by the Customer under the conditions provided for in this article.
ARTICLE 8 - Liability of the Seller - Warranty
The Products sold on the website www.pretpourpartir.fr comply with the regulations in force in France and have performances compatible with non-professional uses.
The Products supplied by the Seller benefit automatically and without additional payment, independently of the right of withdrawal, in accordance with the legal provisions,
- the legal guarantee of conformity, for Products that appear to be defective, spoiled or damaged or that do not correspond to the order,
- the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the products delivered and rendering them unfit for use,
under the conditions and according to the methods referred to in the box below and defined in the appendix to these General Conditions of Sale (Guarantee of Conformity / Guarantee of Hidden Defects).
It is recalled that under the legal guarantee of conformity, the Customer has a period of two years from the delivery of the goods to act against the Seller;- may choose between repairing or replacing the Product ordered, subject to the cost conditions provided for in Article L 217-9 of the Consumer Code; is exempt from providing proof of the existence of the lack of conformity of the Product during six months following delivery of the Product. This period is extended to 24 months from March 18, 2016, except for second-hand goods.
The legal guarantee of conformity applies independently of the commercial guarantee that may possibly cover the Product. The Customer may decide to implement the guarantee against hidden Product defects in accordance with article 1641 of the Civil Code; in this case, he can choose between the resolution of the sale or a reduction of the sale price in accordance with 1644 of the Civil Code.
In order to assert his rights, the Customer must inform the Seller, in writing, of the non-conformity of the Products within a maximum period of 7 days from the delivery of the Products or the existence of hidden defects within the time limits set out below. mentioned above and return or bring back to the store the defective Products in the state in which they were received with all the elements (accessories, packaging, instructions, etc.).
The Seller will reimburse, replace or have repaired the Products or parts under warranty deemed non-compliant or defective.
Shipping costs will be reimbursed on the basis of the invoiced rate and return costs will be reimbursed on presentation of receipts.
Reimbursements for Products deemed non-compliant or defective will be made as soon as possible and at the latest within seven days of the Seller's finding of the lack of conformity or the hidden defect.
Reimbursement will be made by crediting the Customer's bank account or by bank check addressed to the Customer.
The responsibility of the Seller cannot be engaged in the following cases:
- non-compliance with the legislation of the country in which the products are delivered, which it is the Customer's responsibility to verify,
- in the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer, as in the event of normal wear and tear of the Product, accident or force majeure.
The Seller's warranty is, in any event, limited to the replacement or reimbursement of non-compliant Products or Products affected by a defect.
ARTICLE 9 – IT and Freedoms
In application of law 78-17 of January 6, 1978, it is recalled that the personal data which are requested from the Customer are necessary for the processing of his order and the establishment of invoices, in particular.
This data may be communicated to any partners of the Seller responsible for the execution, processing, management and payment of orders.
The processing of information communicated through the website www.pretpoirpartir.fr has been declared to the CNIL.
The Customer has, in accordance with the national and European regulations in force, a right of permanent access, modification, rectification and opposition with regard to information concerning him.
This right can be exercised under the conditions and according to the methods defined on the website www.pretpourpartir.fr .
ARTICLE 10 – Intellectual property
The content of the website www.pretpourpartir.fr is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and is likely to constitute an offense of counterfeiting.
In addition, the Seller remains the owner of all intellectual property rights in the photographs, presentations, studies, drawings, models, prototypes, etc., produced (even at the request of the Customer) with a view to providing the Services to the Customer. The Customer is therefore prohibited from any reproduction or use of said studies, drawings, models and prototypes, etc., without the express, written and prior authorization of the Seller, who may condition it on financial consideration.
ARTICLE 11 – Force majeure
The Parties cannot be held liable if the non-execution or the delay in the execution of any of their obligations, as described herein, results from a case of force majeure, within the meaning of Article 1218 of the Civil Code.
Place of right, the formal notice resulting from the sole fact of non-performance of the obligation, without summons or execution of formalities.
ARTICLE 12 – Applicable law – Language
These General Terms and Conditions of Sale and the resulting operations are governed by and subject to French law.
These General Conditions of Sale are written in French. In the event that they are translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.
ARTICLE 13 – Pre-contractual information – Customer acceptance
The fact for a natural (or legal) person to order on the website www.pretpourpartir.fr implies full and complete acceptance and acceptance of these General Conditions of Sale and obligation to pay for the Products ordered, which is expressly recognized by the Customer, who waives, in particular, to avail himself of any contradictory document, which would be unenforceable against the Seller.
within 30 days
01 42 36 69 34